Scores and Smart
ODR Dispute Resolution

We – sharemarketlegalhelp.com is India’s Only Legal Support Platform Dedicated to Investor Grievance Redressal via SCORES & SEBI SMART ODR Portals

What is Scores?

SCORES (SEBI Complaints Redress System) is the official online platform launched by SEBI (Securities and Exchange Board of India) to address complaints from investors in the Indian securities market. It allows aggrieved investors to file complaints directly against:

  • Stock brokers and sub-brokers
  • Mutual funds and Asset Management Companies (AMCs)
  • Depositories, depository participants
  • Listed companies
  • RTAs (Registrar and Transfer Agents)
  • Investment advisors, research analysts, etc.

Once a complaint is filed through SCORES, SEBI mandates a 30-day resolution timeline for the entity to respond.

What Is SMART ODR?

SMART ODR (Securities Market Approach for Resolution Through Online Dispute Resolution) is SEBI’s latest initiative to promote tech-enabled conciliation and arbitration between investors and market participants, especially when issues are not fully resolved through SCORES or intermediary routes.

Phase 1 Online Conciliation
Online
Conciliation
IF CONCILIATION
FAILS
Phase 2 Online Arbitration
Online
Arbitration

Why Choose Us?

We are India’s dedicated legal experts in handling SCORES and SMART ODR complaints. Our team has represented numerous investors, HNIs, and retail traders in disputes involving:

Unauthorized
trading by brokers

Delay in demat/
remat of securities

Non-receipt of
dividends / refunds

Mutual fund NAV
miscalculations

Systematic Investment
Plan (SIP) issues

We ensure precise drafting, strategic follow-up, and complete legal representation through the redressal journey.

Our Services

At ShareMarketLegalHelp.com, we help Indian investors navigate the complex legal side of the stock market.

SCORES Filing
Filing Complaint on SCORES

We draft and file the SCORES complaint on your behalf with strong legal language and annexed documentation.

Resolution Follow-up
Resolution & Follow-up

We monitor the complaint, reply timeline, and push for resolution within the prescribed SEBI framework.

SMART ODR
Initiate SMART ODR

If SCORES fails, we file for Online Conciliation and guide you through Arbitration if needed.

Documentation
Legal Documentation

Drafting supporting affidavits, loss calculations, ledger analysis, and portfolio records.

Whistleblower Support
Whistleblower Support

Helping investors raise concerns about market manipulation or insider trading violations.

Real Expertise. Real Impact.

We are India’s only legal advisory team with dedicated focus on investor grievance redressal under the SEBI framework. We understand the law, the market intricacies, and SEBI’s procedures inside-out.

With us, your complaint is not just a ticket in a system — it becomes a powerfully presented legal claim that demands attention and gets results.

Ready to Take Action?

We’ll guide you from complaint to resolution — professionally, efficiently, and with complete transparency.

Book a Free Evaluation Call Start Your SCORES Complaint Now

Contact Us

We’d love to hear from you

Email info@sharemarketlegalhelp.com
Phone/ WhatsApp +91-9873750515

Get in touch with our team

+91

Frequently Asked Questions

Your go-to hub for clear, concise answers to all your
frequently asked questions.

You can file complaints against listed companies, brokers, RTAs, AMCs, etc. related to issues like dividend non-payment, trading fraud, non-receipt of securities, mutual fund mis-selling, and more.

Yes, complaints must be filed within 3 years from the date of the cause of action. However, SEBI may condone delay in exceptional cases.

Entities are required to resolve complaints within 30 days of receipt. If unresolved, you can escalate the matter.

While SCORES is primarily online, you can send physical complaints to SEBI offices, which will then be uploaded to SCORES for processing.

If the entity fails to resolve the complaint within the stipulated time or if you are dissatisfied with the resolution, you can escalate it to the next level or opt for SMART ODR.

Yes, unauthorized trading is a valid ground for complaint. Ensure you have supporting documents like contract notes and ledger statements.

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